Campaigns

Run a promotion and Sarah leans into it. You set the window and the products, and she features them in storefront chats while the campaign is live, then stops the moment it ends.

The problem

A promotion only works if everyone selling knows about it, and only while it's on. Static banners can't read a shopper's question and route it to the product you're pushing this week, and they don't switch themselves off when the sale ends. So your best margin opportunities go unmentioned, and last week's offer keeps surfacing after it's over.

How it works

• Date-boxed by design. You set a start and end date. Sarah features the campaign's products only inside that window, then reverts on her own.
• You pick what she pushes. Feature specific products or tags, and optionally add a short prompt hint (up to 500 characters) that tells her how to lean in.
• Calendar and list views. See every campaign with live status, live, scheduled, ended, or paused, and pause or resume any of them in a click.
• Per-campaign measurement. Each campaign tracks conversations, attributed revenue, CTR, orders, and conversion rate, with a 14-day sparkline.

What makes it real

Campaigns affect on-site widget chats only, not email or SMS. The numbers are honest: attributed revenue is net of refunds and handles multiple currencies, and conversion is measured per campaign rather than guessed. Status is computed from the dates you set, so a campaign goes live, ends, and stops influencing Sarah without you touching it.

Pairs with Attribution & proof and Training and coaching.